Privacy policy

Privacy Policy for Ballance Hoops

Introduction
Welcome to Ballance Hoops! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website, purchasing our products, or engaging with our brand.

Information We Collect
1. Personal Information:
• Name
• Email address
• Billing and shipping address
• Payment information (processed securely via third-party services)
• Phone number (optional)
2. Non-Personal Information:
• IP address
• Browser type and device information
• Website usage data, such as pages visited, time spent, and click activity
3. Health-Related Information:
If you choose to share personal stories or experiences related to mental health in our forums or emails, we treat this information confidentially and do not use it for marketing purposes without your consent.

How We Use Your Information
• To process and fulfill your orders
• To communicate with you about your purchases, promotions, or updates
• To improve your experience on our website
• To comply with legal obligations and prevent fraud
• To support mental health awareness campaigns and initiatives (only with explicit permission)

Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with:
• Trusted third-party services for payment processing, shipping, or analytics
• Legal authorities, if required by law

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, understand user behavior, and improve our website. You can adjust your browser settings to manage cookies.

our Rights
• Access: Request a copy of the information we hold about you.
• Rectification: Update or correct your information.
• Deletion: Request that we delete your data, subject to legal or operational requirements.
• Opt-Out: Unsubscribe from marketing emails at any time using the link provided in our communications.

Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute security.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Children’s Privacy
Ballance Hoops does not knowingly collect personal information from individuals under the age of 13 without parental consent.

Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
• Email: support@ballancehoops.com
• Mailing Address: 1077 North Ave, Elizabeth, NJ 07208

Thank you for trusting Ballance Hoops with your personal information!